FAQs

Need to know more?

If you don't find the answer to your question here, contact us or call 207-563-7188.

Q: Are your prices competitive?
A: Yes. We are committed to being as competitive as possible with other energy suppliers and providing the best value possible for our customers in tough economic times or not.

Q: What kinds of fuel do you deliver?
A: We deliver oil, propane and K-1.

Q: How do you know when to deliver my fuel?
A: By using the "degree-day" method to calculate a burning rate for your system, we are able to project fuel deliveries with a high degree of accuracy based on usage history.

Q: Is there a minimum amount I need to order?
A: Minimum delivery requirements vary for fuel oil and K-1. Please contact us at 207-563-7188.

Q: Why should I consider automatic delivery?
A: Make your life less complicated — let us take the responsibility for keeping fuel in your tank while you deal with life's other challenges. With Seacoast Energy SolutionS' automatic fill program you never need worry again about running out of fuel and the financial obligations that can potentially follow. Sign up for total peace of mind with automatic delivery now.

Q: What sort of training and qualifications do you require for service technicians?
A: Our technicians are extremely well trained, state certified where applicable, and attend seminars and schools to keep abreast of developments in technology and code requirements. We take great pride in our employees and use every opportunity to ensure that the service technician coming to your home or place of business is fully equipped to handle your needs.

Q: Why should I have regular maintenance on my heating system?
A: A regular tune-up is necessary to keep your heating system running at peak efficiency. This will lead to lower energy costs over the life of your system as well as providing for timely replacement of worn parts, which can otherwise lead to costly repair bills in the future.

Q: What brands do you carry?
A: We are proud to feature products from such well-respected manufacturers as Briggs & Stratton, Buderus, Rinnai, Triangle Tube, Veissman and Water Furnace.

Q: What types of payment do you accept?
A: We accept cash, personal checks and all major credit cards.

Q: Can I pay online?
A: Yes, Seacoast Energy Solutions offers innovative online payment and account management to allow you the utmost account flexibility.